Shipping

 

SHIPPING POLICY

We offer reliable and efficient shipping options to ensure you receive your products in a timely manner.

Once you place your order, we prepare your products and dispatch them within 24-72 hours on business days.

We ship from Monday to Friday, excluding holidays. If an order is placed over the weekend or on a holiday, it will be shipped the next business day. Once your order is placed, you will receive a confirmation email. When your order is shipped, you will receive an email with the tracking number.

TRANSIT TIMES

Spain*: 2-5 business days

Europe: 5-10 business days

All other countries: 7-14 business days

*Canary Islands transit times may vary (3-10 days) due to customs delays. To speed up the process, please send us your DNI at pedro@volcadita.com.

SHIPPING COSTS

Shipping costs are calculated automatically at checkout and will be detailed before confirming the purchase. This ensures that the customer is always informed and approves the cost before payment.

Spain: €4.50 / Free over €70

All other countries: €12.50 / Free over €200. This includes taxes and any custom duty.

If you’re having any issues with your order, please contact us at pedro@volcadita.com. We’re here to help!